The mailing-list has a large number of very helpful people who have a lot of experience with MailScanner and will offer free advice and assistance to anyone who asks.
Be polite.
Do your homework first - MailScanner has extensive documentation (see below).
Use a descriptive subject line.
Be concise yet descriptive.
When reporting a problem - make sure to describe your set-up e.g. CPU speed, Memory, Operating System, MailScanner version and your MTA version.
Quote appropriate sections of a post you’re responding to in order to keep the context clear.
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Be rude to others.
Post at the top when replying to a message.
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Ask questions that are well covered in the documentation or the MAQ (Most asked Questions) or found simply by searching through the comments in MailScanner.conf.